🎓intermediate⏱15 min.SAP Build Process AutomationIntermediateSAP Business Technology PlatformFree Tier
You will learn
✔How to create and configure a Process Visibility Scenario
✔How to define performance indicators of a process by using visibility scenarios
✔Why and how you can gain visibility into your processes to measure performance with SAP Build Process Automation. The process is created where several forms are defined, an automation to extract data is included in that same process and a condition to control the flow and even improved the process with some decision logic are used. Now it is time to measure success and improvements. In fact, you will gain end-to-end process visibility. There is a comprehensive dashboard with several process performance indicators, like process cycle time, duration of individual steps or status of the running processes – and this view is created automatically, in real time.
Before creating a Visibility Scenario, you need to prepare the process.
In the Process Builder open the process and on the right-hand side, selectProcess Details iconicon to view the process details.
Find Visibility tab
Then, select the tab Visibility.
Find Visibility tab
Here you define the connection between the process context and the newly to be created visibility scenario.
Select + on the right panel to add the relevant attributes from the process.
Plus Sign to add attributes
Add the following attributes:
expectedDeliveryDate
orderAmount
orderDate
orderNumber
shippingCountry
Customer Name
Added Attributes
The relevant attributes are the ones that could be used to measure, calculate, or derive some meaningful information in the visibility dashboard.
Save your work.
Step 2Create Visibility Scenario
+
Select the Open Project Content icon as below.
New visibility scenario
Select +. Choose Create > Visibility Scenario.
New visibility scenario
Set Name to Sales Order Visibility Scenario then click Create.
Details visibility scenario
Please ensure you use a unique name, to make it easier to identify your scenario later on.
The Visibility Scenario is created.
Move to General tab in Sales Order Visibility Scenario and change: Instances to Sales Orders and Instance to Sales Order.
To make it better understandable what the instances are processing: Sales Orders.
Change Instance(s) label
Step 3Configure Visibility Scenario Process
+
This step involves adding a process to the visibility scenario we created.
Select +, then Add Process in Processes tab in Sales Order Visibility Scenario.
Add Process to visibility scenario
Select Order Processing process.
Select Process
This will lead to the visibility scenario configuration screen, where these can be viewed and controlled:
All the events that could potentially occur during the process execution
The context data which is the attributes selected before (Step 1.3)
Change within the following context data the data types. Select the pencil icon.
Change data types in context data
Name
Current Data Type
New Data Type
expectedDeliveryDate
String
Date
orderAmount
String
Double
orderDate
String
Date
Details to change data type of expected delivery date
Step 4Define Visibility Scenario Status
+
This step involves configuring the visibility scenario’s status that allows to define under which circumstance a process instance will change the status to require special processing or actions.
Move to Status tab in Sales Order Visibility Scenario.
Change Target Type from None to Constant.
Change Target Type to constant
Set Target Value to 10 Min and Threshold to 50%.
Change Target Value
The means: as soon as processing duration crosses 5 minutes (50% of Target Value), the status will switch to “At Risk”. After 10 minutes it will change to “Critical”.
Move to Performance Indicators tab in Sales Order Visibility Scenario and add additional ones or leave them as is.
Performance Indicators
Click Save.
You have now configured a visibility scenario which is related to your process. Based on this configuration a dashboard will be created which you can use to measure the performance, but to also get deep insights into single instances and even trigger actions.
In the next tutorial, you will run the process and will be able to monitor the Process Visibility Dashboard.
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